To insure you always pay the lowest possible shipping costs, Hatai Gems  will select the most cost effective courier to deliver your order, from the following carriers:

  EMS / DHL / SF

Please notify Hatai Gems of your preferred courier or e-mail us your shipper account.

Please note: over-night delivery is not available for international shipments.


All parcels shipped are insured with CGU or MSIG at the following rates:

Shipment value up to US$350 = US$9.00

Shipment value US$351 to US$999 = US$12.00

Shipment value US$1,000 to US$1,800 = US$18.00

Shipment value over US$1,801 = US$18.00 + (0.0075 x value over US$1,800)

Example: A shipment valued at $2,800.00 will cost $25.50 to insure.

$18.00 + (0.0075 x $1000) = $25.50

Export Documents for your shipment

Hatai Gems is an official exporter registered with the Thai Export Department.

Having official export documents will provide you with maximum savings on import duties, authenticate the products and certifies their origin.

Export documents cost about US$25.00 per shipment and are fully paid by Hatai Gems, that is free for you.